Merits of Using Video Conference.
Whatever seen in films are worthier than words. Video conference is much better than telephone call in most cases. For example, there can be need for demonstration to global sales for a new product in the market, or a need to resolve a problem with the clients which require data sharing. Logically, more convinced is one who during a discussion, have a glance rather than oral demonstration in the case of audio conference, as it is effective and more meaningful. Explained below are some of the primary benefits of using video conference in the context of dialogue with customer, value-added resellers, and analysts.
It saves on travelling cost. Business productivity is enhanced by the new idea of just being in one office but monitoring activities in different places. With the help of a face to face conversation with the customers, colleges or partners, one can never be replaced. Besides, huge leap in quality, availability and easy to use makes video conference have an upper hand. Video conferencing save in cost as it is way cheaper as compared to the cost incurred during the annual trips, together with the associated costs.
Productivity among team members and customers is also increased. In the current market, international corporations tend to create their small branches in parts of the country, even at global level. The old method of communication in these offices is by use of emails, phone calls, and instant messages. Misunderstanding, or even worse, nonexistent or lost communication can accrue because face to face communication between these people is not utilized. Productivity is therefore improved when these individuals can get to focus with the aid of a video conference.
Encourages good communication and relations. Body language and facial expression during video conferencing are easily observed on the participants, making collaboration even more effective and faster. On the other hand, these key aspects can be lost when a verbal phone call is used. In a situation that a manager uses video call to communicate to the employees globally, they feel attached to their main office. With the home comfort or that from the office desktop, one can easily get things done, that would require time-consuming and expensive travels.
It has an advantage over competitors. When coming up with a new product in the market, there is no need to become second. Video conferencing helps in creating a competitive advantage for a business. More informed are teams who use video conferencing, as it is faster. There is a reduction in time needed to introduce a new product in the market. More personal relationships are built by support department using video conference with their customers.